# Help for donors

> Giving, receipts, tax-deductible donations and monthly giving — for anyone donating to an organization that uses DonorCARE.

Source: https://donorcare.my/help/donors/

- [Make a donation](https://donorcare.my/help/donors/making-a-donation.md): How to give to a campaign, from choosing an amount to the confirmation screen.
- [Which payment methods you can use](https://donorcare.my/help/donors/payment-methods.md): FPX online banking, cards, DuitNow QR and e-wallets — what works and when.
- [My payment failed](https://donorcare.my/help/donors/my-donation-failed.md): What to do when a donation does not go through, and how to tell whether you were charged.
- [Find, download or re-send your receipt](https://donorcare.my/help/donors/find-my-receipt.md): Where your donation receipt is, how to download it again, and what to do if it never arrived.
- [When a donation is tax-deductible](https://donorcare.my/help/donors/tax-deductible-donations.md): How to tell whether your donation can be claimed against Malaysian income tax, and what you need for it.
- [Give to several campaigns at once](https://donorcare.my/help/donors/giving-to-several-campaigns.md): Paying for more than one campaign in a single payment.
- [Create a donor account](https://donorcare.my/help/donors/create-an-account.md): What a DonorCARE account gives you and how to sign in.
- [See your giving history](https://donorcare.my/help/donors/my-donation-history.md): Viewing every donation you have made, across the organizations you support.
- [Change, pause or cancel monthly giving](https://donorcare.my/help/donors/manage-recurring-giving.md): Managing a recurring donation without contacting the organization.
- [My monthly donation failed](https://donorcare.my/help/donors/recurring-charge-failed.md): Why a recurring charge did not go through, and how to fix it before the next attempt.
- [Add your tax details](https://donorcare.my/help/donors/update-my-tax-details.md): Adding your TIN or identity number so your receipt can be used for a tax claim.
- [Your impact page](https://donorcare.my/help/donors/my-impact.md): The personal summary an organization can send you showing what your giving supported.
- [I gave but I cannot see my donation](https://donorcare.my/help/donors/donation-not-showing.md): Where a completed donation should appear, and what to check when it does not.
- [Fill in a form from an organization](https://donorcare.my/help/donors/filling-a-form.md): Completing a form attached to a donation or sent to you by an organization.
- [Find an organization in the directory](https://donorcare.my/help/donors/npo-directory.md): Searching and browsing the DonorCARE directory of Malaysian non-profit organizations by name, cause, state, district or type.
- [Claim your organization's listing](https://donorcare.my/help/donors/claim-our-listing.md): For staff of an organization listed in the directory: how to take control of the entry.
- [What we store about you](https://donorcare.my/help/donors/privacy-and-my-data.md): The personal data a donation creates, who can see it, and how to ask for it to be removed.
- [Contact the organization you gave to](https://donorcare.my/help/donors/contacting-an-organization.md): Who to ask about a receipt, a refund or how your donation was used.
- [Understand a directory listing](https://donorcare.my/help/donors/understand-a-directory-listing.md): What a directory listing page shows, what each status and check on it does and does not mean, and how to give from each kind of listing.
- [Compare and save organizations](https://donorcare.my/help/donors/compare-and-save-organizations.md): Save directory listings to a list and compare up to three organizations side by side.
- [Suggest an edit to a listing](https://donorcare.my/help/donors/suggest-an-edit-to-a-listing.md): Tell DonorCARE that a directory listing's website, phone, city or description is wrong or out of date.
- [Add a missing organization to the directory](https://donorcare.my/help/donors/add-a-missing-organization.md): Submit a Malaysian non-profit organization that is not yet in the DonorCARE directory, and check on your submission afterwards.
- [Raise a concern about an organization](https://donorcare.my/help/donors/raise-a-concern.md): Report a concern about a non-profit organization listed in the DonorCARE directory, and check where your report is up to.
- [Find a campaign to support](https://donorcare.my/help/donors/find-a-campaign.md): Search and browse live campaigns on DonorCARE, narrow them by category, and sort them.
- [What's on a campaign page](https://donorcare.my/help/donors/read-a-campaign-page.md): What each part of a campaign page means, from the amount raised to the Donate button in each state.
- [What's on an organization's page](https://donorcare.my/help/donors/read-an-organizations-page.md): What you'll find on an organization's public page or website: about, campaigns, updates, FAQ and how to contact them.
- [Share a campaign with others](https://donorcare.my/help/donors/share-a-campaign.md): Send a campaign's link to friends and family by social media, email or by copying the link.
- [A campaign page won't let me donate](https://donorcare.my/help/donors/campaign-page-problems.md): What the messages on a campaign page mean before you pay, and what to do about each.
- [Register names for your offerings](https://donorcare.my/help/donors/register-offering-names.md): How to fill in memorial and blessing tablet names on a dharma event page, and what the missing 已故 / IMO hint means.
- [Stop a UNICEF monthly donation](https://donorcare.my/help/donors/stop-a-unicef-monthly-donation.md): DonorCARE is not UNICEF and can't stop a UNICEF Malaysia monthly donation. Contact UNICEF Malaysia's donor team directly, using the details on their own contact page.