# What we store about you

> The personal data a donation creates, who can see it, and how to ask for it to be removed.

Source: https://donorcare.my/help/donors/privacy-and-my-data/

Giving to an appeal creates a record with your name and enough detail for the organization to send you a receipt — held by the organization you gave to, and not shared with organizations you haven't given to.

## Why it works this way

DonorCARE is used by many separate organizations. Each one only ever sees its own donors and its own donations — never another organization's — because the platform keeps every organization's records apart by design. A receipt or a donation history entry belongs to the organization that issued it, not to DonorCARE itself and not to any other organization using the platform.

## The terms

**Donation record** — the name, contact details, amount, date and payment method captured when you give, plus an identity number, tax number and address if you asked for a tax receipt or an e-Invoice.

**Receipt** — a document generated from your donation record that the organization keeps as proof of your gift, and that you can use for your own records or a tax claim.

## What this means in practice

**Do**

- Expect the organization you gave to, and DonorCARE as the platform it runs on, to keep your donation details for as long as receipts, tax records and reporting require.
- Ask the organization directly if you want to see, correct or ask about what they hold on you.

**Don't**

- Expect an organization you've never given to, to see your name or your giving history — your record belongs only to the organization you gave it to.

## Worked example

Wei Ling donates to Organization A in January and Organization B in March, both on DonorCARE. Organization A can see everything about her January gift and issue her receipt for it. Organization B can see everything about her March gift. Neither organization can see the other's record of her.

## Asking about your data

For anything about what a specific organization holds on you — correcting a detail, asking what they keep, or requesting it be removed — contact that organization directly (see [Contact the organization you gave to](https://donorcare.my/help/donors/contacting-an-organization/)). For how the DonorCARE platform itself protects your data, read [How your records are kept](https://donorcare.my/security) and the [Privacy Policy](https://donorcare.my/legal/privacy-policy). For anything those do not answer, email support@donorcare.my.

## Related

- [Contact the organization you gave to](https://donorcare.my/help/donors/contacting-an-organization/)
- [Create a donor account](https://donorcare.my/help/donors/create-an-account/)
- [See your giving history](https://donorcare.my/help/donors/my-donation-history/)
- [How DonorCARE keeps your records](https://donorcare.my/security)