# Add your tax details

> Adding your TIN or identity number so your receipt can be used for a tax claim.

Source: https://donorcare.my/help/donors/update-my-tax-details/

Add your identity number and Tax Identification Number (TIN) from your receipt, and DonorCARE submits an LHDN e-Invoice for your donation — no account needed.

This only appears on receipts from a tax-deductible appeal, from an organization that issues LHDN e-Invoices. If your receipt has no e-Invoice section, this donation doesn't need one.

## Before you start

Have ready: your full name as it appears on your IC or passport, your identity number, and your Tax Identification Number (TIN). You'll also need your postal address.

## Steps

1. **Open your receipt** — see [Find, download or re-send your receipt](https://donorcare.my/help/donors/find-my-receipt/) if you don't have the link handy.

2. **Scroll to the e-Invoice section**, then select **Request e-Invoice** (or **Update Details & Retry**, if you've already tried and it was rejected).

3. **Enter your Full Name**, choose your **ID Type** — NRIC (MyKad), Passport, Business Registration No. or Army ID — and enter your **ID Number**. A passport number is capped at 12 characters, per an LHDN rule taking effect 23 October 2026.

4. **Enter your Tax Identification No. (TIN)**, then select **Validate**. You'll see "TIN verified by LHDN" once it checks out — you can't submit until it does.

5. **Fill in your address** — Address Line 1, City, State and Postal Code — then select **Request e-Invoice**.

6. **Confirmation:** a "Request Submitted" message appears, and the receipt shows the e-Invoice's status the next time you open it.

## If something goes wrong

| What you see | What it means | What to do |
|---|---|---|
| "TIN could not be verified by LHDN. Please check your details." | Your ID type, ID number or TIN doesn't match LHDN's own records | Double-check each field against your IC/passport and tax documents, then select Validate again |
| "e-Invoice Rejected" | LHDN rejected the submitted details | Select **Update Details & Retry** and correct the flagged information |
| The e-Invoice section is gone from your receipt | The deadline (the end of the month you gave) has passed — your donation was folded into a monthly consolidated e-Invoice, and individual requests are no longer available for it | Contact the organization you gave to; they can tell you where it stands |

## Related

- [Find, download or re-send your receipt](https://donorcare.my/help/donors/find-my-receipt/)
- [When a donation is tax-deductible](https://donorcare.my/help/donors/tax-deductible-donations/)
- [See your giving history](https://donorcare.my/help/donors/my-donation-history/)