# Organization profile and branding

> Your name, logo, colors, documents and regional settings.

Source: https://donorcare.my/help/organizations/account/organization-profile-and-branding/

**Who can do this:** Owner, Admin, Finance

<!-- An Owner can change which roles have this in Account Access. -->

Update the details donors and your team see about your organization — its name and address, logo and colors, stored documents, and regional settings like timezone and currency.

## Steps

1. **Open Organization → Settings.** The page is split into a **General** group (Profile, Regional, Branding, Media) and an **Administration** group (Compliance, Documents, Committee, Danger Zone).

   *Screenshot: the Settings page tab list.*
2. **Fill in your profile.** Under **Profile**, set your organization's name, address, service area and operating hours. The same tab shows your **Organization URL** — the public link donors use to find you — select **Edit** to change the slug at the end of it.

3. **Set your branding.** Under **Branding**, upload your **Organization Logo** (a separate dark-mode version is optional) and a **Cover Image**, then set your **Primary**, **Secondary** and **Accent** colors.

   *Screenshot: the Branding tab with logo upload and color pickers.*
4. **Set your regional defaults.** Under **Regional**, set your **Timezone**, **Time Format**, **Date Format** and **Currency** — these control how dates and amounts display across your account.

5. **Store your governance documents, if you want to.** Under **Documents**, turn on **Enable document storage** to keep copies of things like your Certificate of Registration, Constitution, Tax Exemption Letter, Audited Financial Statements, Board Resolution and Bank Confirmation Letter for your own records. These uploads are optional and are not shared publicly.

   *Screenshot: the Documents tab with the document upload grid.*
6. **Save each tab as you go.** Changes on one tab don't affect the others.

## If something goes wrong

| What you see | What it means | What to do |
|---|---|---|
| The organization URL won't save | The slug you chose is already taken by another organization | Try a more specific slug |
| A logo upload is rejected | The file is too large or not a supported image format | Resize or convert the image and try again — see [Media library](https://donorcare.my/help/organizations/account/media-library/) for supported formats and sizes |

## Related

- [Media library](https://donorcare.my/help/organizations/account/media-library/)
- [Your directory listing](https://donorcare.my/help/organizations/account/your-directory-listing/)
- [Roles and permissions](https://donorcare.my/help/organizations/team/roles-and-permissions/)