# Make a campaign tax-deductible

> The two steps that turn on tax-deductible receipts for a campaign.

Source: https://donorcare.my/help/organizations/campaigns/make-a-campaign-tax-deductible/

**Who can do this:** Owner, Admin, Member

Two things both have to be true before a campaign's donations can be treated as tax-deductible: your organization's own tax-exemption status, and this campaign's own switch.

This page tells you where each setting lives and what it changes. It isn't tax advice — check with LHDN or your accountant about whether your organization qualifies and what your donors can claim.

## Before you start

- Your organization's **Tax Exemption Status** must show **Approved**, in Organization Settings > Compliance. If it doesn't, the campaign-level toggle described below won't appear at all.

## Steps

1. **Confirm your organization's tax-exemption status.** In DonorCARE, open Organization Settings, then the Compliance tab, and check that **Tax Exemption Status** shows **Approved**. If it shows anything else (Pending, Not Applied, Expired or Not Eligible), the toggle in step 2 is hidden — get this approved first.

2. **Turn on the campaign's own switch.** Open the campaign, select the Settings tab, and turn on **Tax Deductible Campaign**. This field only appears once your organization's status is Approved.

3. **Save.** From now on, every new donation you record against this campaign has its tax-deduction fields switched on automatically, and its receipt is generated as a tax-deductible receipt.

## If something goes wrong

| What you see | What it means | What to do |
|---|---|---|
| There's no "Tax Deductible Campaign" toggle in Settings | Your organization's tax-exemption status isn't Approved yet | Get it approved in Organization Settings > Compliance, then check the campaign's Settings tab again |
| An older donation on this campaign still isn't marked tax-deductible | Turning the campaign switch on only changes donations recorded **after** you turn it on — it doesn't rewrite donations you already took | Open that donation and turn on its own tax-deduction fields by hand, if it qualifies |
| A donor says their receipt doesn't show tax-deduction details | The donation may have been recorded before you turned the campaign switch on, or its own tax-deduction fields were left off | Check the donation record and turn its tax-deduction fields on, then re-send the receipt |

## Related

- [Manage donor tax profiles](https://donorcare.my/help/organizations/donors/manage-tax-profiles/)
- [How receipts are issued](https://donorcare.my/help/organizations/receipts/how-receipts-are-issued/)
- [Record an offline donation](https://donorcare.my/help/organizations/donations/record-an-offline-donation/)