# Record a donation on your phone

> Taking a gift at an event from your phone: campaign, offerings, donor, how they paid and the amount.

Source: https://donorcare.my/help/organizations/donations/record-a-donation-on-your-phone/

**Who can do this:** Owner, Admin, Member

**Record a Donation** is a short form built for a phone, so you can enter a gift on the spot at a ceremony. It saves a manual donation, with its receipt, alongside your online giving. It works at any screen width.

## Before you start

- The campaign must be **Published**. Only published campaigns are listed.
- The form covers gifts taken in person. For tax (TIN) or MyInvois details, a receipt number you type by hand, an earlier payment date, or the donor's other details, use the full form instead. See [Record a manual donation](https://donorcare.my/help/organizations/donations/record-an-offline-donation/).

## Steps

1. **Open Record a Donation.** On a phone, select **Record a Donation** on the dashboard. On a larger screen, open `/donations/record`.

   *Screenshot: the Record a Donation form on a phone, with a dharma event campaign chosen and its offerings listed.*

2. **Choose the campaign.** Select **Campaign**. DonorCARE remembers your last choice on this device, so at a ceremony you pick it once.

3. **Add the offerings, if it is a dharma event.** An **Offerings** section lists each offering with a count. Select the plus button to add one and the minus button to remove one, then fill in the names each entry asks for. **Amount (RM)** follows the offerings until you type your own.

4. **Enter the donor.** Under **Donor**, enter **Name** (required) and **Phone**. If a saved donor matches what you type, select them to fill in their phone and email. When the donor has an email on file, the form shows "Receipt goes to" that address.

5. **Choose how they paid.** Under **Payment**, select one **Paid by** button. Cash, DuitNow QR, E-Wallet and Bank Transfer come first, then the rest.

6. **Check the amount.** **Amount (RM)** is required, for example 50.00. On a dharma event, if you type an amount different from the offerings total, the form says the difference is "recorded as an adjustment". Select **Use offerings total** to go back to the total.

7. **Select Record.** The button at the bottom shows the amount, for example **Record RM50.00**.

The page then shows **Donation recorded** with the amount, the donor and the receipt number. If your organization verifies payments by hand, it reads "Awaiting verification" and the receipt number is issued when someone verifies the payment. Select **Record Another** for the next gift (the campaign and payment method stay chosen), or **View Donation** to open the record.

## If something goes wrong

| What you see | What it means | What to do |
|---|---|---|
| The campaign is missing from the list | It is a draft or has ended | [Publish it](https://donorcare.my/help/organizations/campaigns/publish-a-campaign/) first |
| "Enter an amount like 50.00" | The amount has letters or more than two decimals | Type it as 50 or 50.00 |
| "Enter the donor's name" | Name is empty | Type a name |
| The save did not go through | The connection dropped | Read the message on screen and select **Record** again. Do not start a new entry first |

## Related

- [Record a manual donation](https://donorcare.my/help/organizations/donations/record-an-offline-donation/)
- [Find a name and correct it](https://donorcare.my/help/organizations/donations/find-and-correct-a-name/)
- [Run a dharma event](https://donorcare.my/help/organizations/tablets/run-a-dharma-event/)