# Submit a monthly consolidated invoice

> The once-a-month submission that covers donations without a named buyer.

Source: https://donorcare.my/help/organizations/e-invoicing/monthly-consolidated-invoices/

**Who can do this:** Owner, Admin, Finance

An Owner can change which roles have this in **Account Access**.

DonorCARE files a consolidated e-invoice for every donation without a named buyer once a month, automatically — this page covers what it includes and how to review it.

## Before you start

- MyInvois must be connected. See [Connect MyInvois](https://donorcare.my/help/organizations/e-invoicing/connect-myinvois/).
- This applies only to donations without a validated donor tax number (TIN) — anonymous gifts, or ones where the donor's details were never captured. A donation with a validated TIN is always filed as its own individual e-invoice, never bundled here.
- **You don't trigger this yourself.** BizCARE bundles qualifying donations into a batch and files it with LHDN early each month. The steps below are about catching problems before that happens, and reviewing what was filed after.

## Steps

1. **Review outstanding drafts before the cutoff.** In DonorCARE, open Integrations → BizCARE Books and check the **Pre-Flight Check** card for donations with missing or invalid buyer data — a defect caught here is one less rejection after the batch is filed.

2. **Open the batch.** Early in the month, open Donations → **E-Invoices** to see the consolidated batches BizCARE has filed for your organization.

3. **Drill into a batch.** Select a row to expand it and see the individual donations it covers, its period, total amount and LHDN submission status.

4. **Refresh if a batch is still pending.** Select **Refresh** to pull the latest status from BizCARE.

5. **Check for stranded donations.** If a donation you expected isn't inside any batch, look for a pre-flight warning saying it's older than the current consolidation window — DonorCARE only backdates a consolidated filing by one month, so an older, stranded donation needs your team to decide how to handle it rather than being filed silently.

## If something goes wrong

| What you see | What it means | What to do |
|---|---|---|
| "No consolidated invoices yet" | No batch has been created for your organization so far | Confirm you have at least one completed donation without a donor TIN, and that MyInvois is connected — the batch is created automatically early in the month |
| A donation is missing from every batch | It may have fallen outside the one-month consolidation window | Check the Pre-Flight Check card for a warning naming that donation's month, then decide with your team how it should be filed |

## Related

- [What LHDN e-invoicing means for you](https://donorcare.my/help/organizations/e-invoicing/what-lhdn-e-invoicing-means-for-you/)
- [Connect MyInvois](https://donorcare.my/help/organizations/e-invoicing/connect-myinvois/)
- [Submit and track e-invoices](https://donorcare.my/help/organizations/e-invoicing/submit-and-track-e-invoices/)