# Connect FormCARE

> Linking your FormCARE account so forms and donations share one record.

Source: https://donorcare.my/help/organizations/integrations/connect-formcare/

**Who can do this:** Owner, Admin

Link your FormCARE workspace to DonorCARE so a form you build in FormCARE can be attached to a campaign, and every submission is matched back to the donation that triggered it automatically.

## Before you start

- You need your own FormCARE workspace and an API token from it. In FormCARE, go to **Settings → API tokens** to create one.
- FormCARE is a separate CARE product — connecting it here only links your organization's workspace; nothing is shared before you connect.

## Steps

1. **Open Integrations → FormCARE**, from **All Integrations** in the sidebar.

   *Screenshot: the All Integrations page with the FormCARE card.*
2. **Paste your FormCARE API token** and select **Connect**.

   *Screenshot: the Connect FormCARE card with the token field.*
3. **Confirm the connection.** Once connected, the page shows your workspace, a masked version of the token, and how many forms are available to attach.

4. **Attach a form to a campaign.** See [Attach a form to a campaign](https://donorcare.my/help/organizations/forms/attach-a-form-to-a-campaign/) — the connection itself doesn't do anything until a form is linked to a campaign.

5. **Disconnect if you no longer need it.** Select **Disconnect** and confirm. Campaigns stop showing their linked forms and new submissions stop syncing, but responses already collected stay in FormCARE.

## If something goes wrong

| What you see | What it means | What to do |
|---|---|---|
| The token is rejected on Connect | The token is invalid, expired, or was created in the wrong FormCARE workspace | Generate a fresh token from FormCARE → Settings → API tokens and paste it again |
| A campaign's form disappears after disconnecting | Disconnecting removes the link between your organization and FormCARE for every campaign at once | Reconnect and re-attach the form if you disconnected by mistake — responses already collected are not lost |

## Related

- [Attach a form to a campaign](https://donorcare.my/help/organizations/forms/attach-a-form-to-a-campaign/)
- [Set up a webhook](https://donorcare.my/help/organizations/integrations/set-up-a-webhook/)