# See who changed a record

> Finding who changed a donation or a campaign, what they changed, and when.

Source: https://donorcare.my/help/organizations/team/see-who-changed-a-record/

**Who can do this:** Owner, Admin, Finance, Member, Viewer

Every donation and every campaign carries its own timeline of who did what to it and when — open the record you're asking about to see its history.

## Before you start

There's no single organization-wide log to search across every record at once — the history lives on the donation or campaign it belongs to. Start by finding the specific donation or campaign you have a question about.

## Steps

1. **Open the donation or campaign you have a question about.** On a donation, its **Donation Timeline** sits in the sidebar. On a campaign, its **Campaign Timeline** sits alongside Launch Readiness.

2. **Read the entries newest first.** Each one names what happened (created, updated, approved, voided, an e-invoice status change), who did it, and when — for example "Donation Updated — Jane updated amount" or "Void Request Approved — by Ahmad".

3. **Select Load all if you need the full history.** The panel only loads the most recent entries by default; **Load all** fetches everything recorded for that record.

## If something goes wrong

| What you see | What it means | What to do |
|---|---|---|
| "No activity yet" | Nothing has been recorded against this record yet — it may have just been created. | This is expected for a brand-new donation or campaign; check back once something changes. |
| "Unable to load timeline" | The timeline failed to load, usually a temporary connection issue. | Refresh the page. If it keeps failing, try again later. |

## Related

- [Roles and permissions](https://donorcare.my/help/organizations/team/roles-and-permissions/)
- [Set up approvals](https://donorcare.my/help/organizations/team/set-up-approvals/)
- [Void or refund a donation](https://donorcare.my/help/organizations/donations/void-or-refund-a-donation/)