The Free plan is a plan, not a trial. Move to Pro when you want monthly giving, tax-deduction receipts and email campaigns. Every ringgit your donors give settles to your account, never ours.
Annual billing is one purchase order, which suits a single board approval.
For small organizations just getting started.
AI Copilot ring 1: read-only. Ask questions about your own data.
What you get
For growing nonprofits that need more power and flexibility.
That's RM 125/mo billed annually
Includes AI Copilot rings 1-3: analyse, advise, and act with your approval.
What you get
For large organizations with compliance, SLA, and MyInvois obligations.
Custom
Adds Copilot ring 4: proactive compliance monitoring, plus 6x the credits.
What you get
No. DonorCARE charges for the plan you are on and takes no percentage of a gift. Online payments run through your organization's own payment gateway account, and the gateway charges its own transaction fee under your agreement with it. Those rates are the gateway's to publish, so check them before you choose one.
One credit is one conversation with the Copilot, however many steps it takes to answer you. Actions the Copilot performs on your behalf (drafting a receipt, proposing a donor segment, flagging a compliance gap before LHDN does) cost no credits at all. A long conversation costs the same one credit as a short one, and your credits never expire mid-month.
Enterprise includes LHDN MyInvois submission volume, SLA, and support scope that varies by organization. Published pricing would either under- or over-charge most buyers. We quote after a 20-minute scoping call.
Claude is a language model. Copilot is the LLM plus DonorCARE-scoped tools, audit trail, approval workflow, and proactive jobs running on your data. You get the chat AND the guardrails. The LLM fee is a small part of that cost; the rest is engineering we take off your plate.
Yes, until you need a Section 44(6) receipt, LHDN e-invoice, recurring donations, or a board report. DonorCARE's Free tier covers the first three objections for free; Pro covers the last.
Yes. Change plan any time from your dashboard. Upgrades are prorated; downgrades credit to the next cycle.
The Free plan records up to 100 donations a month. Past that, new donations are not accepted until the next month begins or you move to Pro, which has no limit.
Free is free forever. Pro is month-to-month or annual, and you can cancel anytime. Enterprise terms are negotiated per engagement.
Credit / debit card (Visa, Mastercard) and FPX online bank transfer for Pro. Enterprise accepts direct invoice / PO.
Free to start, no contract. If your committee wants to see it first, we will walk them through it.