Legal

DonorCARE's own privacy policy, terms of service, subscription terms, and the rest of our legal documents.

• Privacy Policy

  How DonorCARE (Omakase Software Sdn Bhd) collects, uses, and protects personal data under Malaysia's Personal Data Protection Act 2010.

• Terms of Service

  The terms that apply when you visit donorcare.my, browse the NPO directory, or donate to an organisation through a DonorCARE-hosted checkout.

• Subscription Terms

  The agreement between Omakase Software Sdn Bhd and an organisation using the DonorCARE admin dashboard — plans, billing, data ownership, and termination.

• Acceptable Use Policy

  What an organisation may not do with the DonorCARE platform, and what happens if it does.

• Data Processing Addendum

  How DonorCARE processes donor personal data on an organisation's instructions, under the Personal Data Protection Act 2010.

• Subprocessors

  The third-party services DonorCARE uses to operate the platform, what each one does, and where each is based.

• Cookie Policy

  What cookies and similar technologies DonorCARE sets on donorcare.my, the admin dashboard, and organisation websites, and why.

• Refund Policy

  How DonorCARE and its customer organisations handle donation refunds, chargebacks, and what happens to a receipt or e-invoice already issued.