One platform runs the whole of giving for Malaysian NPOs. Campaigns, payments, tax receipts, LHDN e-Invoices, donors and books, moving as one record.
The Free plan does not include tax-deduction receipts, MyInvois, or recurring gifts.
Here to give? Discover nonprofits
Gifts received
Live
Food Bank, RM 200 arrived just now. Nobody touched it.
Pick a gift to hold it. Illustrative data.
Malaysian temples, foundations and associations already run on DonorCARE
One tap from a donor sets off the six jobs your volunteers do by hand today.
The tap
FPX, DuitNow QR, cards and e-wallets on a form built for a phone. Gifts settle straight into your organization's own gateway account.
Without it: A bank slip photographed into a WhatsApp group.
Seconds later
Numbered, carrying the Section 44(6) wording when you hold the approval, with a QR code anyone can scan to check it is real.
Without it: A receipt book and a volunteer on Saturday.
The same moment
A memorial name or a blessing is captured with the gift and follows it to the print list. Nobody copies it out.
Without it: Names retyped by hand from a paper form.
Minutes later
If e-Invoicing applies to you, each gift is validated, submitted to MyInvois and tracked to clearance, with the trail kept on the record.
Without it: Keyed into the MyInvois portal, one at a time.
From then on
Every gift joins one donor record. Donors sign in to see their giving, download receipts and manage a monthly gift themselves.
Without it: A spreadsheet only one person understands.
At month end
A dashboard for the committee, board reports on demand, and files in the format your accountant asked for.
Without it: Three weekends of reconciling.
It replaces a dozen subscriptions, a shared spreadsheet and the volunteer holding it all together.
Goals, tiers, offerings and a checkout made for the phone in your donor's hand. Live the same afternoon.
A name for a tablet or a blessing, taken with the gift and carried through to print. Built for temples, not borrowed from ticketing.
FPX, DuitNow QR, cards and e-wallets. Cash and transfers too.
History, receipts and monthly gifts, self-served.
Thank, update and invite. Unsubscribes handled.
Pages, posts and campaigns on your own domain.
Board reports on demand. Files your accountant accepts.
What came in, and what needs you today.
Reminders, follow-ups and scheduled work that runs itself.
Next year's Qing Ming is one click from this year's.
MyInvois, accounting export, analytics and webhooks.
It drafts and proposes. A person approves.
Give by card from anywhere, receipted in ringgit.
CRM, ticketing, forms and books on one sign-in.
Built in Malaysia for how Malaysians give. None of it is adapted from somewhere else.
DonorCARE is never in the path of a donation. It is told the moment one is paid, and does the paperwork.
The donor
Pays on your form
FPX, DuitNow QR, a card or an e-wallet.
Your gateway account
Takes the payment
CHIP, Billplz or toyyibPay, opened in your organization's name.
Your bank account
Receives the gift
Settled by the gateway, straight to you.
DonorCARE
Hears that it was paid
A confirmation from the gateway. Never the funds.
RM 0held by DonorCARE, at any point
No migration project and no consultant. One person on your committee can do all of it.
Free, with no contract. You can record gifts and issue receipts the same day, before any gateway is connected.
Link your organization's CHIP, Billplz or toyyibPay account. The gateway approves you on its own schedule, and that wait is the one part we cannot shorten.
Upload past gifts from a CSV file, with each donor's name and contact details alongside. The spreadsheet stops being the record.
Set up a campaign, choose the amounts and send the link to your WhatsApp groups. The first gift arrives with its receipt already sent.
The country's NPOs in one directory. Search by cause or by state, then give or get in touch directly.
Gereja · Seberang Perai Tengah, PULAU PINANG
Reservoir Garden Baptist Church is a church with Central, Mainland, Hokkien and Nepali Sangati congregations that meets on Sunday mornings.
Community & Social Welfare · Barat Daya, PULAU PINANG · Est. 1990
Than Hsiang Foundation serves the people of Penang through Buddhist education and welfare — kindergartens, counselling and social support, and community health care — carrying on work that began in 1990. 檀香基金会自1990年起，以佛教教育与社会福利服务槟城社区。
(槟城基督徒中心)
Gereja · Seberang Perai Utara, PULAU PINANG · Est. 2012
A Penang-based church and member of the Assemblies of God Malaysia that seeks to extend the love of Christ to the Penang community and beyond.
Healthcare, Wellness & Mental Health · NEGERI SEMBILAN
A non-profit organisation that advocates for patients' rights and educates the public about lysosomal storage diseases (LSD).
Children & Youth Development · JOHOR · Est. 1986
A welfare organisation in the Segamat district that supports orphaned Islamic children, operating the Darul Saadah residential complex and schools for orphans.
Gereja · Timur Laut, PULAU PINANG · Est. 2010
City Light Church is a Christian church in Penang that has been dedicated since 2010 to reaching out and raising up the next generation, fostering spiritual maturity and renewal.
Appeals, ceremonies and building funds run by organizations on DonorCARE. Every gift goes straight to the organization and comes back with a receipt.
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大蒙山施食一堂 恭诵《楞严经》一部 活动日程 日期： 2026年 12月25日 - 12月30日 地点： 祇园修心院 12月25日 星期五 04.00 pm - 06.00 pm 楞严经 卷一 12月26日 星期六…
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Tax relief, receipts, e-Invoices and PDPA, researched from LHDN and other primary sources and re-checked on a schedule.
What makes a receipt valid for a donor's tax deduction is that (1) your organisation holds current approval from LHDN under subsection 44(6) of the Income Tax Act 1967 for the fund the donation went to, and (2) the receipt itself carries what LHDN's own current guideline requires of every approved organisation, plus anything extra your specific approval letter adds. That guideline, dated 23 October 2025, publishes a general receipt checklist — organisation details, a unique preprinted serial number, the donor's full particulars, the amount and date, the collector's position, and a fixed reference to your approval — which this article walks through in full below [1][2]. A donation to an organisation without 44(6) (or an equivalent) approval, or to a fund your approval doesn't cover, cannot be issued as tax-deductible at all — you can still give the donor an ordinary receipt as proof of payment, just not one that lets them claim a deduction.
It depends on what kind of organisation you are, on your annual turnover, and the answer has changed twice in the last year. If you are a religious institution or organisation set up exclusively for worship or advancing religion, LHDN's own rules currently exempt you from issuing e-Invoices for donations you receive [1] — your existing receipt can carry on unchanged. If your organisation also holds LHDN tax-exempt approval for a separate charity or community project, or you are a non-religious NPO with that approval, this donation-specific exemption does not apply to you [1] — but a separate, general exemption may still cover you: taxpayers of every kind with annual turnover or revenue under RM3,000,000 are currently exempt from e-Invoicing altogether, donations included [2]. Whether that covers your organisation depends on your own turnover, not on your s44(6) or 34(6)(h) status — see "The general small-taxpayer exemption" below.
Subsection 44(6) approval is a status the Director General of Inland Revenue (DGIR/KPHDN) grants, by application, to a non-profit institution, organisation or fund. It does two things: it exempts your own income from tax, and it lets your donors deduct their gifts (up to 10% of aggregate income). Approval is not automatic or permanent — it runs for a fixed period (up to five years), comes with conditions you must keep meeting, and needs reapplying before it expires. Whether you currently hold it is written on your KPHDN approval letter, not assumed from being registered or being "obviously" a charity.
Fees, gateways, e-Invoicing and who keeps the data. Answered the way we would answer your treasurer.
Every question we have answeredNo. DonorCARE charges for the plan you are on and takes no percentage of a gift. Online payments run through your organization's own payment gateway account, and the gateway charges its own transaction fee under your agreement with it. Those rates are the gateway's to publish, so check them before you choose one.
CHIP, Billplz or toyyibPay, each through an account your organization opens with the gateway itself. CHIP carries FPX, DuitNow QR, cards and e-wallets, and is the one that runs monthly gifts. Billplz and toyyibPay take one-off gifts. You can also start with no gateway at all and record cash, cheque and bank-transfer gifts by hand.
It depends on your annual income, what kind of organization you are and what you take money for, and LHDN has revised the rules more than once. Check LHDN's current guideline or ask your auditor before assuming either way; our guides for organizations walk through it. If it applies to you, DonorCARE can submit each gift to MyInvois and track it to clearance. That is not included on Free or Pro. If it does not apply, you never switch it on.
Your organization does. Under the PDPA you are the data user for your donors and DonorCARE is your data processor: we hold their details on your instructions, for the purposes you set. Each organization's records are kept apart from every other's, and you can export yours at any time.
You can export your donation history, receipts, and donor records at any time, as a CSV, a ZIP of receipts, or a full JSON export, so your records aren't locked into a format only DonorCARE can read. We don't have a published policy on what happens to data after a cancellation to point you to beyond that; if that matters for your board's decision, ask us before you commit budget rather than assume an answer either way.
Free to start, no contract. If your committee wants to see it first, we will walk them through it.
