Yayasan PETRONAS
Community & Social Welfare · W.P. KUALA LUMPUR · Est. 2019
Yayasan PETRONAS is an organization located in W.P. Kuala Lumpur, established in 2019.
What's newRead the changelog
The operatingsystem for
One platform runs the whole of giving for Malaysian NPOs. Campaigns, payments, tax receipts, LHDN e-Invoices, donors and books, moving as one record.
Here to give? Discover nonprofits
Gifts received
Live
Food Bank, RM 200 arrived just now. Nobody touched it.
- PaidFPX, settled to your own account
- ReceiptNo. 00415 emailed, with a QR to verify it
- e-InvoiceValidated and cleared by LHDN MyInvois
- BooksPosted to Food Bank Fund, ready to export
Pick a gift to hold it. Illustrative data.
Malaysian temples, foundations and associations already run on DonorCARE
After the donor taps Give
Generosity deserves better than a spreadsheet
One tap from a donor sets off the six jobs your volunteers do by hand today.
The tap
RM 100 lands in your account, not ours
FPX, DuitNow QR, cards and e-wallets on a form built for a phone. Gifts settle straight into your organization's own gateway account.
Without it:
Donation formsA bank slip photographed into a WhatsApp group.Seconds later
The receipt is already in their inbox
Numbered, carrying the Section 44(6) wording when you hold the approval, with a QR code anyone can scan to check it is real.
Without it:
How figures are decidedA receipt book and a volunteer on Saturday.The same moment
The name is on the tablet list
A memorial name or a blessing is captured with the gift and follows it to the print list. Nobody copies it out.
Without it:
Ceremony registrationNames retyped by hand from a paper form.Minutes later
LHDN has cleared it
If e-Invoicing applies to you, each gift is validated, submitted to MyInvois and tracked to clearance, with the trail kept on the record.
Without it:
IntegrationsKeyed into the MyInvois portal, one at a time.From then on
The donor has a history, and a login
Every gift joins one donor record. Donors sign in to see their giving, download receipts and manage a monthly gift themselves.
Without it:
Donor accountsA spreadsheet only one person understands.At month end
The books are an export, not a project
A dashboard for the committee, board reports on demand, and files in the format your accountant asked for.
Without it:
Reporting and exportsThree weekends of reconciling.
Everything a fundraising office runs on. One login.
It replaces a dozen subscriptions, a shared spreadsheet and the volunteer holding it all together.
Campaigns and donation forms
Goals, tiers, offerings and a checkout made for the phone in your donor's hand. Live the same afternoon.
Ceremonies and memorial tablets
A name for a tablet or a blessing, taken with the gift and carried through to print. Built for temples, not borrowed from ticketing.
Payments
FPX, DuitNow QR, cards and e-wallets. Cash and transfers too.
Donor accounts
History, receipts and monthly gifts, self-served.
Email campaigns
Thank, update and invite. Unsubscribes handled.
Your website
Pages, posts and campaigns on your own domain.
Reports and exports
Board reports on demand. Files your accountant accepts.
Dashboard
What came in, and what needs you today.
Automations
Reminders, follow-ups and scheduled work that runs itself.
Campaign rollover
Next year's Qing Ming is one click from this year's.
Integrations
MyInvois, accounting export, analytics and webhooks.
AI Copilot
It drafts and proposes. A person approves.
Overseas donors
Give by card from anywhere, receipted in ringgit.
CARE suite
CRM, ticketing, forms and books on one sign-in.
If Malaysians give to it, it can run on this
- Temples
- Mosques and surau
- Churches
- Clan associations
- Foundations
- Welfare homes
- School boards
- Animal shelters
Built in Malaysia for how Malaysians give. None of it is adapted from somewhere else.
- The money
- Ringgit, paid by FPX, DuitNow QR, card or e-wallet.
- The names
- Chinese names, set properly where a tablet or a receipt needs them.
- The paperwork
- The receipts and filings Malaysian regulators expect.
Free until you outgrow it
See the full pricing table- RM 0
- The Free plan, forever. Not a trial
- RM 250
- A month on Pro, when you want more
- Yours
- Every ringgit. Gifts settle to your account, never ours
Where the money goes
The gift goes to you. We keep the record.
DonorCARE is never in the path of a donation. It is told the moment one is paid, and does the paperwork.
The donor
Pays on your form
FPX, DuitNow QR, a card or an e-wallet.
Your gateway account
Takes the payment
CHIP, Billplz or toyyibPay, opened in your organization's name.
Your bank account
Receives the gift
Settled by the gateway, straight to you.
DonorCARE
Hears that it was paid
A confirmation from the gateway. Never the funds.
- Issues the receipt
- Updates the donor's record
- Files the e-Invoice, where it applies
RM 0held by DonorCARE, at any point
- There is nothing to withdraw
- Online gifts settle from the gateway to your bank. DonorCARE has no balance of yours and no payout for you to wait on.How payments work
- Your donors stay yours
- Under the PDPA you are the data user and we are your processor. We hold donor details on your instructions, and you can export them at any time.Data processing terms
- Every receipt can be checked
- Each one carries a QR code that opens its record, so a donor or an auditor can confirm it is real.How figures are decided
Switching from the spreadsheet
Four steps to your first gift
No migration project and no consultant. One person on your committee can do all of it.
Create your account
Free, with no contract. You can record gifts and issue receipts the same day, before any gateway is connected.
Connect your own gateway
Link your organization's CHIP, Billplz or toyyibPay account. The gateway approves you on its own schedule, and that wait is the one part we cannot shorten.
Bring your history
Upload past gifts from a CSV file, with each donor's name and contact details alongside. The spreadsheet stops being the record.
Publish a form and share it
Set up a campaign, choose the amounts and send the link to your WhatsApp groups. The first gift arrives with its receipt already sent.
Here to give instead?
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The country's NPOs in one directory. Search by cause or by state, then give or get in touch directly.
Rumah Kebajikan Anbu Illam and Rumah Kebajikan Karunai Illam
Children & Youth Development · W.P. KUALA LUMPUR · Est. 1982
Rumah Kebajikan Anbu Illam and Rumah Kebajikan Karunai Illam is a children and youth organization located in W.P. Kuala Lumpur, established in 1982.
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Pertubuhan Kebajikan Warga Emas Kenang Budi Kuala Lumpur
Women, Family & Senior Citizens · SELANGOR · Est. 2018
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SurPlus Pulau Pinang (Persatuan Kebajikan Surplus Pulau Pinang)
Community & Social Welfare · Est. 2016
SurPlus Pulau Pinang (Persatuan Kebajikan Surplus Pulau Pinang) is a community welfare organization established in 2016.
Than Hsiang Foundation
Community & Social Welfare · Barat Daya, PULAU PINANG · Est. 1990
Than Hsiang Foundation serves the people of Penang through Buddhist education and welfare — kindergartens, counselling and social support, and community health care — carrying on work that began in 1990. 檀香基金会自1990年起，以佛教教育与社会福利服务槟城社区。
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Straight answers on giving in Malaysia
Tax relief, receipts, e-Invoices and PDPA, researched from LHDN and other primary sources and re-checked on a schedule.
What must be on a valid donation receipt in Malaysia? A checklist for NPOs
What makes a receipt valid for a donor's tax deduction is that (1) your organisation holds current approval from LHDN under subsection 44(6) of the Income Tax Act 1967 for the fund the donation went to, and (2) the receipt itself carries what LHDN's own current guideline requires of every approved organisation, plus anything extra your specific approval letter adds. That guideline, dated 23 October 2025, publishes a general receipt checklist — organisation details, a unique preprinted serial number, the donor's full particulars, the amount and date, the collector's position, and a fixed reference to your approval — which this article walks through in full below [1][2]. A donation to an organisation without 44(6) (or an equivalent) approval, or to a fund your approval doesn't cover, cannot be issued as tax-deductible at all — you can still give the donor an ordinary receipt as proof of payment, just not one that lets them claim a deduction.
Read the full answer →12 min
Do we need an e-Invoice for a donation, or is our LHDN receipt still enough?
It depends on what kind of organisation you are, on your annual turnover, and the answer has changed twice in the last year. If you are a religious institution or organisation set up exclusively for worship or advancing religion, LHDN's own rules currently exempt you from issuing e-Invoices for donations you receive [1] — your existing receipt can carry on unchanged. If your organisation also holds LHDN tax-exempt approval for a separate charity or community project, or you are a non-religious NPO with that approval, this donation-specific exemption does not apply to you [1] — but a separate, general exemption may still cover you: taxpayers of every kind with annual turnover or revenue under RM3,000,000 are currently exempt from e-Invoicing altogether, donations included [2]. Whether that covers your organisation depends on your own turnover, not on your s44(6) or 34(6)(h) status — see "The general small-taxpayer exemption" below.
Read the full answer →12 min
What is s44(6) approval, and how does our NPO get it?
Subsection 44(6) approval is a status the Director General of Inland Revenue (DGIR/KPHDN) grants, by application, to a non-profit institution, organisation or fund. It does two things: it exempts your own income from tax, and it lets your donors deduct their gifts (up to 10% of aggregate income). Approval is not automatic or permanent — it runs for a fixed period (up to five years), comes with conditions you must keep meeting, and needs reapplying before it expires. Whether you currently hold it is written on your KPHDN approval letter, not assumed from being registered or being "obviously" a charity.
Read the full answer →12 min
Before you sign up
What committees ask us first
Fees, gateways, e-Invoicing and who keeps the data. Answered the way we would answer your treasurer.
Every question we have answeredDoes DonorCARE take a cut of each donation?
No. DonorCARE charges for the plan you are on and takes no percentage of a gift. Online payments run through your organization's own payment gateway account, and the gateway charges its own transaction fee under your agreement with it. Those rates are the gateway's to publish, so check them before you choose one.
Which payment gateways can we use?
CHIP, Billplz or toyyibPay, each through an account your organization opens with the gateway itself. CHIP carries FPX, DuitNow QR, cards and e-wallets, and is the one that runs monthly gifts. Billplz and toyyibPay take one-off gifts. You can also start with no gateway at all and record cash, cheque and bank-transfer gifts by hand.
Does LHDN e-Invoicing apply to our organization?
It depends on your annual income, what kind of organization you are and what you take money for, and LHDN has revised the rules more than once. Check LHDN's current guideline or ask your auditor before assuming either way; our guides for organizations walk through it. If it applies to you, DonorCARE submits each gift to MyInvois and tracks it to clearance, on the Enterprise plan. If it does not, you never switch it on.
Who owns our donor data?
Your organization does. Under the PDPA you are the data user for your donors and DonorCARE is your data processor: we hold their details on your instructions, for the purposes you set. Each organization's records are kept apart from every other's, and you can export yours at any time.
If we stop paying, do we lose our donor data?
You can export your donation history, receipts, and donor records at any time, as a CSV, a ZIP of receipts, or a full JSON export, so your records aren't locked into a format only DonorCARE can read. We don't have a published policy on what happens to data after a cancellation to point you to beyond that; if that matters for your board's decision, ask us before you commit budget rather than assume an answer either way.
Put your next campaign on it.
Free to start, no contract. If your committee wants to see it first, we will walk them through it.