What are you trying to do?

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What DonorCARE does

How campaigns, donations, donors and receipts fit together.

Work through Setup Health

What each checklist item means and how to clear it.

Before your first real donation

The checks worth making before you take public money.

Record an offline donation

Cash, cheque and bank-in, alongside online giving.

How receipts are issued

When a receipt is created, and what is on it.

Roles and permissions

What each role can do, and which one to give a colleague.

Browse by topic

Getting started

Your first weeks, from first login to going live.

6 articlesCampaigns

Creating, publishing and reporting on appeals.

8 articlesDonations

Recording, finding, voiding and importing gifts.

8 articlesDonors

Records, duplicates, tax profiles and audiences.

9 articlesReceipts

Issuing, numbering and templates.

5 articlesE-invoicing

LHDN MyInvois submission, tracking and failures.

6 articlesFinance

Exports, gateway keys, reconciliation and month close.

6 articlesInsights

Dashboard, recurring health, copilot and board reports.

6 articlesWebsite

Your public site, domain and enquiries.

7 articlesEmail

Sender domain, automatic emails and campaigns.

5 articlesForms

Asking donors for details a donation alone does not capture.

1 articleTablets

Dharma events and printed tablets.

3 articlesTeam

Colleagues, roles, approvals and the record timeline.

4 articlesIntegrations

FormCARE and webhooks.

2 articlesAccount

Profile, branding and media.

3 articles