What DonorCARE does
DonorCARE moves a gift from a donor’s bank account to your books, in five linked ideas: a campaign collects the gift, a donation records it, a donor profile remembers who gave, a receipt proves it, and — where it applies — an e-invoice reports it to LHDN.
Why it works this way
Section titled “Why it works this way”Each of these is a separate record on purpose. A donor can give to several campaigns; a campaign can be given to by donors who never create an account; a donation can exist before a receipt is issued, and a receipt can exist before (or without) an e-invoice. Keeping them separate is what lets DonorCARE handle a temple’s festival-day basket of tablet purchases and a walk-up FPX gift to a general fund with the same underlying records, instead of forcing every gift through one rigid shape.
The terms
Section titled “The terms”Campaign — the page donors give to. DonorCARE supports evergreen campaigns (always open, no end date), goal-oriented campaigns (a target amount), time-limited campaigns (a start and end date), and dharma-event campaigns for annual recurring religious observances with their own registration and tablet flow.
Donation — one payment record. It is not the same as “one act of giving” — a donor who buys ten tablets in a single visit produces one basket of donations, not one. A donation carries its own status (for example completed, pending or voided) and its own dates: when the gift happened, and when the money is treated as received for your books.
Donor — the person or entity behind one or more donations, identified by name and an ID (NRIC, business registration number, passport, or army ID). DonorCARE links donations from the same person together by that ID so their giving history reads as one record, not a pile of one-off transactions.
Receipt — the document your organisation issues for a donation, generated from your receipt template with your own numbering. A donor can look theirs up without signing in.
e-Invoice — the electronic invoice your organisation submits to LHDN through MyInvois for a donation, where your organisation is set up for it. Not every organisation needs to do this, and not every donation qualifies — see When a donation is tax-deductible.
What this means in practice
Section titled “What this means in practice”Do
- Think of a donation as the source of truth. The receipt and the e-invoice are documents generated from it — if a donation’s details are wrong, fix the donation, not just the paperwork.
Don’t
- Assume every donor has an account. Most people give as guests; an account only becomes necessary for giving to several campaigns in one basket, and it is what unlocks a donor’s own giving history and recurring-donation management.
Worked example
Section titled “Worked example”A donor gives RM100 to your “Flood Relief” campaign through your public page, without signing in. DonorCARE creates one donation for RM100 against that campaign, links it to a donor profile by the ID the donor entered, and issues a receipt under your organisation’s own numbering the moment the payment completes. If your organisation submits e-invoices and this donation qualifies, an e-invoice is generated and submitted to LHDN from the same donation record — no extra data entry.
Related
Section titled “Related”Screenshots use sample data. Every screen on this page is captured against a demo organisation seeded with generated donors, amounts, receipt numbers and campaigns. Any resemblance to a real person or organisation is coincidental.