What LHDN e-invoicing means for you
An Owner can change which roles have this in Account Access.
Malaysian tax law requires certain donations to be reported to LHDN as e-invoices. DonorCARE automates that filing once MyInvois is connected — this page explains which of your donations it covers and what happens automatically.
Why it works this way
Section titled “Why it works this way”LHDN needs every e-invoice tied to a specific document type: an individual invoice when the buyer (the donor) can be identified with a valid Malaysian tax number, or a monthly consolidated invoice for everything else. DonorCARE decides which path a donation takes based on whether it has a validated donor tax identification number (TIN) on file — never on the donation amount. That means a small identified gift files individually, while a larger anonymous one is bundled into the monthly batch.
Once MyInvois is connected, DonorCARE checks for completed donations twice a day, stages a draft e-invoice for each one, and — if your organisation has auto-submit turned on — files it with LHDN without anyone opening the donation record. This is not tax advice: it automates the filing DonorCARE can see from your donation data, and does not tell you which of your organisation’s receipts must be tax-deductible or exempt.
The terms
Section titled “The terms”E-invoice — the LHDN-format document DonorCARE files for a donation, submitted through the BizCARE MyInvois channel rather than the LHDN portal directly.
Identified donor — a donor with a Malaysian TIN and ID (NRIC, passport, business registration number) validated and saved on their profile. Their donations are filed as individual e-invoices.
Consolidated invoice — one filing a month covering every donation from donors who are not identified (no TIN captured, or an anonymous gift). See Submit a monthly consolidated invoice.
Auto-submit — an organisation-level switch. On, DonorCARE files a ready e-invoice with LHDN as soon as the donor’s details are complete. Off, a staff member reviews and selects Submit to LHDN for each one.
What this means in practice
Section titled “What this means in practice”Do
- Expect every completed donation to get an e-invoice draft, identified or not — DonorCARE routes it, it never skips one.
- Check a donation’s E-Invoice Status panel if you need to know exactly where a specific gift stands.
Don’t
- Assume only large donations need e-invoices. Routing depends on whether a TIN is on file, not the amount.
- Expect DonorCARE to tell you whether a receipt qualifies as tax-deductible under Malaysian law — that is a decision for your organisation, not a system default.
Worked example
Section titled “Worked example”A donor gives RM500 online and enters their NRIC and address at checkout. DonorCARE validates the TIN, stages a draft e-invoice with the donor’s details, and — with auto-submit on — files it with LHDN the same day. A second donor drops RM50 through a QR code with no details captured. That gift carries no identified buyer, so it is swept into next month’s consolidated invoice instead of being filed on its own.
Related
Section titled “Related”Screenshots use sample data. Every screen on this page is captured against a demo organisation seeded with generated donors, amounts, receipt numbers and campaigns. Any resemblance to a real person or organisation is coincidental.