What do you need help with?
DonorCARE is the system the organization you gave to uses to take donations and issue receipts. These pages cover the parts you see.
Start here
Section titled “Start here”Make a donation
What each step of the donation form is asking for.
Find my receiptWhere it is, how to download it, what to do if it never arrived.
My payment failedHow to tell whether the money left your account.
Tax-deductible givingWhen a donation can be claimed against Malaysian income tax.
Monthly givingChange the amount, pause it, or stop it.
Payment methodsFPX, cards, DuitNow QR and e-wallets.
Everything for donors
Section titled “Everything for donors”- Make a donation
- Which payment methods you can use
- My payment failed
- Find, download or re-send your receipt
- When a donation is tax-deductible
- Give to several campaigns at once
- Create a donor account
- See your giving history
- Change, pause or cancel monthly giving
- My monthly donation failed
- Add your tax details
- Your impact page
- I gave but I cannot see my donation
- Fill in a form from an organization
- Find an organization in the directory
- Claim your organization's listing
- What we store about you
- Contact the organization you gave to
- Understand a directory listing
- Compare and save organizations
- Suggest an edit to a listing
- Add a missing organization to the directory
- Raise a concern about an organization
- Find a campaign to support
- What's on a campaign page
- What's on an organization's page
- Share a campaign with others
- A campaign page won't let me donate
- Register names for your offerings
- Stop a UNICEF monthly donation