What we store about you
The personal data a donation creates, who can see it, and how to ask for it to be removed.
Giving to an appeal creates a record with your name and enough detail for the organization to send you a receipt — held by the organization you gave to, and not shared with organizations you haven’t given to.
Why it works this way
Section titled “Why it works this way”DonorCARE is used by many separate organizations. Each one only ever sees its own donors and its own donations — never another organization’s — because the platform keeps every organization’s records apart by design. A receipt or a donation history entry belongs to the organization that issued it, not to DonorCARE itself and not to any other organization using the platform.
The terms
Section titled “The terms”Donation record — the name, contact details, amount, date and payment method captured when you give, plus an identity number, tax number and address if you asked for a tax receipt or an e-Invoice.
Receipt — a document generated from your donation record that the organization keeps as proof of your gift, and that you can use for your own records or a tax claim.
What this means in practice
Section titled “What this means in practice”Do
- Expect the organization you gave to, and DonorCARE as the platform it runs on, to keep your donation details for as long as receipts, tax records and reporting require.
- Ask the organization directly if you want to see, correct or ask about what they hold on you.
Don’t
- Expect an organization you’ve never given to, to see your name or your giving history — your record belongs only to the organization you gave it to.
Worked example
Section titled “Worked example”Wei Ling donates to Organization A in January and Organization B in March, both on DonorCARE. Organization A can see everything about her January gift and issue her receipt for it. Organization B can see everything about her March gift. Neither organization can see the other’s record of her.
Asking about your data
Section titled “Asking about your data”For anything about what a specific organization holds on you — correcting a detail, asking what they keep, or requesting it be removed — contact that organization directly (see Contact the organization you gave to). For how the DonorCARE platform itself protects your data, read How your records are kept and the Privacy Policy. For anything those do not answer, email support@donorcare.my.