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Submit a monthly consolidated invoice

The once-a-month submission that covers donations without a named buyer.

Who can do this Owner, Admin, Finance

An Owner can change which roles have this in Account Access.

DonorCARE files a consolidated e-invoice for every donation without a named buyer once a month, automatically — this page covers what it includes and how to review it.

Before you start

Section titled “Before you start”
  • MyInvois must be connected. See Connect MyInvois.
  • This applies only to donations without a validated donor tax number (TIN) — anonymous gifts, or ones where the donor’s details were never captured. A donation with a validated TIN is always filed as its own individual e-invoice, never bundled here.
  • You don’t trigger this yourself. BizCARE bundles qualifying donations into a batch and files it with LHDN early each month. The steps below are about catching problems before that happens, and reviewing what was filed after.

Steps

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  1. Review outstanding drafts before the cutoff. In DonorCARE, open Integrations → BizCARE Books and check the Pre-Flight Check card for donations with missing or invalid buyer data — a defect caught here is one less rejection after the batch is filed.

  2. Open the batch. Early in the month, open Donations → E-Invoices to see the consolidated batches BizCARE has filed for your organization.

  3. Drill into a batch. Select a row to expand it and see the individual donations it covers, its period, total amount and LHDN submission status.

  4. Refresh if a batch is still pending. Select Refresh to pull the latest status from BizCARE.

  5. Check for stranded donations. If a donation you expected isn’t inside any batch, look for a pre-flight warning saying it’s older than the current consolidation window — DonorCARE only backdates a consolidated filing by one month, so an older, stranded donation needs your team to decide how to handle it rather than being filed silently.

If something goes wrong

Section titled “If something goes wrong”
What you see What it means What to do
“No consolidated invoices yet” No batch has been created for your organization so far Confirm you have at least one completed donation without a donor TIN, and that MyInvois is connected — the batch is created automatically early in the month
A donation is missing from every batch It may have fallen outside the one-month consolidation window Check the Pre-Flight Check card for a warning naming that donation’s month, then decide with your team how it should be filed
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