Submit a monthly consolidated invoice
An Owner can change which roles have this in Account Access.
DonorCARE files a consolidated e-invoice for every donation without a named buyer once a month, automatically — this page covers what it includes and how to review it.
Before you start
Section titled “Before you start”- MyInvois must be connected. See Connect MyInvois.
- This applies only to donations without a validated donor tax number (TIN) — anonymous gifts, or ones where the donor’s details were never captured. A donation with a validated TIN is always filed as its own individual e-invoice, never bundled here.
- You don’t trigger this yourself. BizCARE bundles qualifying donations into a batch and files it with LHDN early each month. The steps below are about catching problems before that happens, and reviewing what was filed after.
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Review outstanding drafts before the cutoff. In DonorCARE, open Integrations → MyInvois and check the Pre-Flight Check card for donations with missing or invalid buyer data — a defect caught here is one less rejection after the batch is filed.
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Open the batch. Early in the month, open Donations → E-Invoices to see the consolidated batches BizCARE has filed for your organisation.
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Drill into a batch. Select a row to expand it and see the individual donations it covers, its period, total amount and LHDN submission status.
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Refresh if a batch is still pending. Select Refresh to pull the latest status from BizCARE.
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Check for stranded donations. If a donation you expected isn’t inside any batch, look for a pre-flight warning saying it’s older than the current consolidation window — DonorCARE only backdates a consolidated filing by one month, so an older, stranded donation needs your team to decide how to handle it rather than being filed silently.
If something goes wrong
Section titled “If something goes wrong”| What you see | What it means | What to do |
|---|---|---|
| “No consolidated invoices yet” | No batch has been created for your organisation so far | Confirm you have at least one completed donation without a donor TIN, and that MyInvois is connected — the batch is created automatically early in the month |
| A donation is missing from every batch | It may have fallen outside the one-month consolidation window | Check the Pre-Flight Check card for a warning naming that donation’s month, then decide with your team how it should be filed |
Related
Section titled “Related”Screenshots use sample data. Every screen on this page is captured against a demo organisation seeded with generated donors, amounts, receipt numbers and campaigns. Any resemblance to a real person or organisation is coincidental.